Speak Out
Please see below for a guide on How Speak out is used:
What is Speak Out?
Speak Out is a feedback platform for GoodLife Associates, where you can feel free to submit:
- Constructive feedback on Company processes and procedures
- Expressing any issues that you might be witnessing in your Club related to culture or Core Values; and,
- Questions you are not able to find answers to by asking your Manager, or using the search bar on GoodLife Pulse.
In general, Speak Out is about finding solutions and spreading positivity. Be thoughtful and specific in your submissions, and we will be successful.
Speak Out is NOT a place for:
- Reporting experiences of workplace violence, discrimination, or harassment – please contact Associate Relations at associaterelations@goodlifefitness.com. They will manage your case safely and compassionately.
- Seeking support with Company devices or technology – please use the Support Portal
- Solving pay issues – please speak to your Manager about these first and then they will contact our Compensation Team
- Challenges with uniforms – please contact uniforms@goodlifefitness.com
CLICK HERE to access the form, or search ‘Speak Out’ on GoodLife Pulse.
What happens to my submission?
- It will be received by a member of the Associate Experience Team who will review with absolute care and integrity.
- In the event of actionable feedback, they will work toward a resolution involving the necessary Leaders and Departments.
- All submissions are confidential. Your contact information will only be passed on to the appropriate person(s) or Department with your explicit permission.
Feedback is such an important aspect of our culture, and we look forward to receiving and addressing your comments, concerns and tributes. Thank you for taking the time to help us do better.
If you have any questions, please email recognition@goodlifefitness.com.